Built for law firms

Every missed call is a case you never heard

You are in a deposition. Your phone vibrates. A potential client with a $50,000 case just called and got voicemail. They call the next attorney on the list. PepperSend texts them back in 5 seconds, collects their case details, and books a consultation.

Start Recovering Missed Calls See How It Works

Setup in under 5 minutes. Works with your existing phone system.

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Pepper AI
Online
3:18 PM
MISSED CALL DETECTED
Missed call from (555) 321-8765
Hi! You just called Martinez & Associates Law and we missed you. I'm the AI assistant. How can I help?
I was in a car accident last week and the other driver's insurance is giving me trouble.
I'm sorry to hear that. We handle personal injury and insurance dispute cases. Can I get a few details? Were there any injuries, and have you seen a doctor?
Yes, I went to the ER. I have medical bills piling up.
46%
of law firm calls go unanswered
<5s
average text-back response time
42%
of after-hours leads converted

From missed call to consultation booked. In 30 seconds.

Every step is automatic. You stay focused on your clients.

Missed Call or Voicemail
Potential client calls while you are in court or in session
~2 sec
Instant Detection
PepperSend catches it in real time
AI Text Sent
Personalized SMS in under 5 seconds
AI Conversation
Collects case info from your practice areas
Intake Complete
Consultation booked with case details
Consultation Scheduled
Case Details Collected
Intake Completed
Referred to Attorney

Built for law firms that can't afford to miss a call

From the instant text to the booked consultation, PepperSend handles it all.

Missed Call and Voicemail Response

Whether a potential client call goes unanswered or they leave a voicemail, PepperSend texts them back instantly. Not a generic reply. A real conversation about their legal situation.

Case Intake

AI collects essential case details: type of matter, timeline, key facts, and urgency. You get a complete intake profile before you even call back.

Consultation Booking

AI books initial consultations based on your calendar. Clients confirm via text. No receptionist required for scheduling.

After-Hours Capture

People facing legal issues call at night and on weekends. PepperSend captures those leads and books Monday morning consultations automatically.

Practice Area Knowledge

Configure PepperSend with your practice areas, consultation fees, and intake questions. The AI responds accurately and professionally.

Lead Analytics

See which practice areas generate the most calls, peak inquiry times, and conversion rates from lead to client.

Coming Soon

AI Voice Assistant

A fully managed AI that answers inbound calls live, handles FAQs, collects caller info, and books appointments without sending anyone to voicemail. No hold music. No missed revenue.

Up and running in 5 minutes

Three steps. No code. No hardware. No contracts.

1

Connect your firm's phone

Link your VoIP account with one click. PepperSend pairs with your existing system. Keep your number.

2

Add your practice details

Enter your practice areas, consultation process, and intake questions. Or let PepperSend scrape your website for details.

3

Start capturing client leads

Every missed call triggers an instant text. The AI collects case details, books consultations, and hands off to your team.

Get Started

Your next missed call could be your biggest case.

Free PDF · Legal

The AI Knowledge Base Starter Pack for Law Firms

A copy-paste-and-customize kit so your AI assistant qualifies callers, never gives legal advice, and respects conflict-check boundaries.

  • A complete starter Knowledge Base with fill-in-the-blank fields
  • 3 AI greeting scripts in different tones
  • 15 ready-made FAQs with sample answers
  • 5 conversation handoff rules + emergency keyword list
  • A complete sample conversation transcript
  • A printable 1-page cheat sheet for your team

Get the pack

PDF arrives in your inbox in about 30 seconds.

No spam. We send the PDF, then maybe one follow-up.

Simple pricing for law firms

One signed client from a recovered lead pays for years of PepperSend.

Mild

\$15 /mo

+ $0.03/SMS · $0.40/AI voice min

  • AI missed call text back
  • AI voice for live calls
  • Knowledge Base training
  • Lead Inbox (built-in CRM)
  • Full dashboard
Get Started
Most Popular

Inferno

\$249 /mo

1,000 SMS + 600 voice min/mo

  • Everything in Mild
  • 1,000 SMS messages/month
  • 600 AI voice minutes/month
  • Multi-location support
  • White-label branding
  • Dedicated account manager
Get Started
INDUSTRY INSIGHT

The consultation call that decided whether you got the case

Law firms miss roughly 35% of initial consultation calls -- most arrive while attorneys are in meetings, depositions, or court. The caller on the other end is often in a stressful situation and calling two or three firms simultaneously. Research consistently shows the first firm to respond wins the consultation. A 5-second text back that collects the case type and schedules a call keeps your firm competitive without additional reception staff.

First response time is a primary conversion factor in legal intake

Personal injury, family law, and estate planning prospects often choose the firm that responded first and made them feel heard -- not necessarily the most prominent firm in the area.

PepperSend AI -- Active
Caller · 3:47 PM
I was in a car accident three weeks ago and have been dealing with neck pain. I think I need a lawyer.
PepperSend AI · 3:47 PM
I am sorry to hear that. You reached the right place. What is your name, and can you briefly describe the accident so the right attorney can review your case?
Caller · 3:48 PM
I am Marcus. I was rear-ended at a red light. The other driver was cited. I have been to urgent care twice.
PepperSend AI · 3:48 PM
Thank you, Marcus. An attorney will review your case and reach out within one business day to schedule a free consultation. Is email or a phone call better for the follow-up?

Illustrative conversation. Your AI is trained on your own business information.

Frequently asked questions from attorneys

Everything you need to know about missed call text back for attorneys.

How does PepperSend help law firms capture more client leads?
When a potential client calls and you are in court, in a deposition, or with another client, PepperSend detects the missed call and texts the caller back within 5 seconds. The AI collects case details, confirms your practice area match, and books a consultation. Law firms report converting 42% of after-hours leads into signed clients when using PepperSend, compared to near zero with voicemail.
Is the AI conversation confidential and secure?
PepperSend uses encrypted SMS transmission and stores all conversation data with industry-standard security. However, the initial text exchange is not protected by attorney-client privilege, which is the same as any initial phone intake. The AI is configured to collect basic case details and schedule a proper consultation, not to provide legal advice.
Can PepperSend qualify legal leads before I call them back?
Yes. The AI asks intake questions tailored to your practice areas: type of legal matter, timeline, key facts, and urgency level. By the time you see the notification, you have a complete intake profile and can prioritize hot leads. This saves time and ensures you call back the highest-value prospects first.
Will the firm need to change its existing phone number or VoIP system?
Yes, and this is one of the highest-value use cases for law firms. People facing legal issues often call outside business hours, after an accident, during a family dispute, or when stress keeps them up at night. PepperSend captures those leads instantly and books a consultation for the next business day.
How much does missed call text back cost for law firms?
PepperSend starts at $15 per month (Mild) with SMS at $0.03 each and AI voice at $0.40 per minute. The Inferno plan at $249 per month includes 1,000 SMS messages and 600 AI voice minutes, plus multi-location support. A single signed client is worth thousands in legal fees, so one recovered lead pays for PepperSend many times over.

Stop losing clients to voicemail

Every missed call is a potential client who signs with another firm. Respond in seconds.

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